Refund Policy

Welcome to XARNOVETHIS. We are committed to ensuring your satisfaction with our products and services. Please read our refund policy carefully to understand your rights and our obligations.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• A receipt or proof of purchase is required.

Non-refundable Items

The following items are not eligible for a refund:

• Gift cards
• Downloadable software products
• Personalized or custom-made products

Process for Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Late or Missing Refunds

If you have not received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at [email protected] and send your item to our address: 123 Xarnovethis Blvd, Springfield, IL 62701.